Anna Mårtensson
Universitetslektor|Senior Lecturer
- Professional title: Senior Lecturer
- Academic title: Senior Lecturer
- Telephone: +46 (0)10-1428585
- Email: anna.martensson@miun.se
- Visitor address: Akademigatan 1, Östersund
- Room number: Q373
- Location: Östersund
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- Employed at the subject:
- Computer Engineering
- Informatics
- Quality Management
- Quality Technology and Management
Research projects
Current
The student in 100% focus : establishment of systematic quality work throughout the value chain
Finished
Developing a model for evaluating efficiency in municipality owned companies
Publications
Articles in journals
Chapters in books
Conference papers
Doctoral theses, comprehensive summaries
Licentiate theses, comprehensive summaries
Reports
Articles in journals
Carnerud, D. , Mårtensson, A. , Ahlin, K. & Persson Slumpi, T. (2025). On the inclusion of sustainability and digitalisation in quality management–an overview from past to present. Total Quality Management and Business Excellence, vol. 36: 3-4, pp. 199-221.
Bäckström, I. , Ingelsson, P. , Mårtensson, A. & Snyder, K. M. (2024). Quality in preschools through systematic quality work – a principal’s perspective. Quality Assurance in Education, vol. 32: 2, pp. 257-273.
Mårtensson, A. , Snyder, K. , Ingelsson, P. & Bäckström, I. (2023). Understanding long-term thinking as a management strategy to support sustainable quality development : Perspectives from education. The TQM Journal, vol. 35: 9, pp. 352-368.
Mårtensson, A. , Ingelsson, P. & Bäckström, I. (2020). Co-creation as a success factor in the development of constructive customer-focused dialogues. Quality Innovation Prosperity, vol. 24: 2, pp. 153-169.
Mårtensson, A. , Snyder, K. & Ingelsson, P. (2019). Interlinking Lean and Sustainability : How ready are leaders?. The TQM Journal, vol. 31: 2, pp. 136-149.
Ingelsson, P. & Mårtensson, A. (2014). Measuring the importance and practices of Lean values. The TQM Journal, vol. 26: 5, pp. 463-474.
Chapters in books
Mårtensson, A. & Snyder, K. M. (2023). Approaching system thinking in schools by linking quality and sustainability: : moving from theory to practice. In Systems Thinking for Sustainable Schooling : A Mindshift for Educators to Lead and Achieve Quality Schools. Rowman & Littlefield Publishers (School Leadership). pp. 90-105.
Conference papers
Saeidyfar, G. , Mårtensson, A. & Lilja, J. (2024). Leading Organizational Transformation toward Sustainable Futures : A systematic literature review of leading for quality in the age of digitalization and AI. Paper presented at the 1st IAQUIS CONFERENCE, International Association for Quality, Innovation and Sustainability, Viterbo, Italy 11 – 13 September, 2024
Eidolf, J. , Mårtensson, A. & Lilja, J. (2024). Thriving in complexity: A systematic literature review of the presence and application of psychological safety when leading for quality. Paper presented at the 1st IAQUIS CONFERENCE, International Association for Quality, Innovation and Sustainability, Viterbo, Italy 11 – 13 September, 2024
Mårtensson, A. & Snyder, K. (2023). Utmaningar och möjligheter vid förändring av styrmodeller i offentlig sektorn som eftersträvar en hållbar verksamhet. Paper presented at the NEON Conference 2023
Ingelsson, P. , Bäckström, I. , Mårtensson, A. & Snyder, K. (2022). Assessing quality culture over time. In The 25th Excellence in Services International Conference, 2022.
Mårtensson, A. & Snyder, K. (2022). Developing organizational systems that link quality managment and sustainability : moving from theory to practice. In Proceedings M2D2022 : 9th International Conference on Mechanics and Materials in Design.. pp. 935--956.
Ingelsson, P. , Bäckström, I. , Mårtensson, A. & Snyder, K. (2022). Developing quality in preschools – collecting baseline data through a strength based approach. In Proceedings M2D2022 : 9th International Conference on mechanics and materials in design.. pp. 927--934.
Mårtensson, A. (2020). Students' learning about social sustainability by exploring customer values. Paper presented at the The 2nd international Education With Sustainability Conference, Östersund, 13 August, 2020
Mårtensson, A. , Ingelsson, P. & Bäckström, I. (2019). Co-creation - making it happen. In 22nd QMOD conference : ON QUALITY AND SERVICE SCIENCES ICQSS 2019, 13-15 OCTOBER.
Mårtensson, A. & Ingelsson, P. (2018). Measuring Sustainability through values : Developing and Testing of Statements in a Questionnaire. In 21st QMOD-ICQSS Conference.. pp. 1065--1072.
Mårtensson, A. , Ingelsson, P. & Öberg, L. (2014). Can Lean values contribute to Sustainable Development. In 17th Qmod-ICQSS : Part 2: INDEX and FULLPAPERS.
Mårtensson, A. & Ingelsson, P. (2013). Managers basic assumptions when applying Lean. In 16th QMOD-ICQSS Proceedings : Quality Management and Organizational Development Conference [being] International Conference Quality and Service Sciences.. pp. 1206--1215.
Doctoral theses
Mårtensson, A. (2022). Make the Future a Part of Today : Awaken Long-term Thinking in Quality Management Practices. Dis. (Comprehensive summary) Sundsvall : Mid Sweden University, 2022 (Mid Sweden University doctoral thesis : 379)
Licentiate theses, comprehensive summaries
Mårtensson, A. (2017). Insights in Lean values: Exploring links to sustainable development. Lic. (Comprehensive summary) Sundsvall : Mid Sweden University, 2017 (Mid Sweden University licentiate thesis : 135)
Reports
Mårtensson, A. & Snyder, K. (2024). Kvalitetssäkring av Östersunds kommuns styrmodell utifrån ett vetenskapligt, hållbart och långsiktigt perspektiv : Slutrapport. Mid Sweden University
Mårtensson, A. , Ingelsson, P. , Hasselblad, A. , Eriksson, A. & Jonsson, M. (2024). Modell för utvärdring av effektiv verksamhet inom kommunala koncernbolag : Slutrapport. Mid Sweden University
Ingelsson, P. , Mårtensson, A. , Uitto, E. , Bäckström, I. & Snyder, K. (2023). Slutrapport för projektet Kvalitet i förskolan : Ett samverkansprojekt mellan Östersunds kommun och Mittuniversitetet. Mittuniversitetet
Bäckström, I. , Ingelsson, P. & Mårtensson, A. (2019). Slutrapport ”Resultatstyrning för medborgarnytta” : Ett samverkansprojekt mellan Sundsvalls kommun och Kvalitetsteknik vid Mittuniversitetet. Mid Sweden University
Bäckström, I. , Ingelsson, P. , Löfstedt, U. , Mårtensson, A. & Öberg, L. (2014). Projekt Kundanpassad teknikinformation – KATI : Kvalitetsarbete inom teknikinformation – Goda exempel och utvecklingsbehov.
Ahlin, K. , Bäckström, I. , Ingelsson, P. , Löfstedt, U. , Mårtensson, A. , Åslund, A. & Öberg, L. (2014). Projekt Kundanpassad teknikinformation – KATI : Slutrapport – med fokus på förslag på arbetssätt och metoder.